Project Management guide · Planning and scope
Project Deliverables: Definition, Types and Examples
A deliverable is any unique, verifiable product, result or capability produced to complete a process, phase or project. Deliverables are what the project hands over.
Key takeaways
- Deliverables are verifiable outputs of a project.
- They can be internal or external, tangible or intangible.
- Define acceptance criteria and record formal acceptance.
Types of deliverables
| Type | Examples |
|---|---|
| External (to customer) | Software release, building, report, trained staff |
| Internal (for the project) | Project plan, design documents, test results |
| Tangible | Equipment, printed materials, a physical space |
| Intangible | Training, a new process, improved capability |
Deliverables vs milestones vs objectives
Defining deliverables well
- Describe each deliverable clearly.
- Set acceptance criteria.
- Assign an owner.
- Link it to the WBS.
- Agree how it will be reviewed and accepted.
Accepting deliverables
Formal acceptance, sometimes called scope validation, confirms the deliverable meets its criteria. Record acceptance in writing to avoid disputes later.
Free templates for this topic
Frequently asked questions
What is a project deliverable?
A unique, verifiable output produced by a project.
What is the difference between a project deliverable and an outcome?
A deliverable is an output; an outcome is the change or benefit it enables.
Are documents project deliverables?
Yes, if they are required outputs, such as a design specification.
What are acceptance criteria for project deliverables?
Conditions a deliverable must meet to be accepted.
Who accepts project deliverables?
The customer, sponsor or designated stakeholders.
What is a key project deliverable?
A major output listed in the charter or contract.
How are project deliverables tracked?
Through the WBS, schedule and status reports.
Are project deliverables the same as milestones?
No. Milestones mark points in time; deliverables are outputs.
What is a project deliverables list?
A list of all deliverables with owners, dates and acceptance criteria.
Can project deliverables change?
Yes, through change control.